Global Component (CCP Gold)
- Hardware Maintenance (Year 1 and 2)
- Extended Hardware maintenance (Year 3)
- Software Maintenance (Year 1 to 3)
- Customer Support (Year 1 to 3)
- Extended Warranty (Year 2 and 3)
Local Benefits (CCP Gold)
For more information about your CCP Local Benefits please contact your local Leica Geosystems organization.
CCP Gold is available only with initial product purchase.
Hardware Maintenance: Leica Geosystems standard Hardware Maintenance is carried out by experienced technicians who know your instrument intimately. Your annual service and service certificate will maintain optimum performance of your equipment.
Extended Hardware Maintenance: For additional peace of mind, Leica Geosystems offers the extended Hardware Maintenance. This involves the annual service and service certificate PLUS a complete overhaul of the instrument.
Software Maintenance: Ensures that you keep up-to-date with the latest firmware and core application releases to maximize your productivity.
Customer Support: Telephone Access to experienced, trained professionals who will work with you to solve problems that arise. This service can be used for operational problems, instrument configuration issues and general advice. In addition, access to our online support and service, enables to log support requests 24 hours per day.
Extended Warranty: All Leica Geosystems Surveying instruments come with a one-year warranty. Warranty can be extended to a maximum of 3 years. Labour and spare parts are fully covered. This gives you total peace of mind in case of instrument breakdown.
CCP Global Component: When you buy a Customer Care Package from Leica Geosystems, you know that you have our global service team supporting you, while you work. Your Customer Care Package will give you worldwide access to your benefits at any Leica Geosystems Sales Office.
CCP Local Benefits: It's local people that make Leica Geosystems’ partnership with its customers truly work. Each Sales Office enhances the standard Customer Care Package with local resources, delivery networks, local language and knowledge of local methods of working with Leica instruments. As a Leica Geosystems Customer Care Package customer, you receive the security of our global components, combined with the convenience of Local Benefits.