Technical Sales - Surveying Software (MicroSurvey)
Location : West Kelowna, BC, Canada
Field: Sales Management
Technical Sales - Surveying Software
General Description: Reporting to the President, Technical Sales Representatives are required to respond to telephone, e-mail and faxed sales leads, prospect for new sales leads, provide prospective customers with assistance in learning and running MicroSurvey software programs, show customers how programs address their specific applications, close sales, provide regular sales reports and forecasts, and perform other duties, as required from time to time.
Technical Sales Representatives are required to attend of several industry related trade shows, to demonstrate and sell MicroSurvey’s software programs. Also required is after sales customer follow-up and a communication genuine care for the customers’ needs and requirements.
Technical and Academic Qualifications: Technical Sales Representatives require a Survey or Civil Engineering certificate from a technical college or university. Several years of field experience in surveying and survey/CAD software is also a requirement. Ideally, the Technical Sales Representative should also have sales experience and be fully familiar with sales processes and concepts. Formal sales training is also an asset and Technical Sales Representatives must be highly computer literate. Strong communication skills and a desire to learn and achieve are also required. Technical Sales Representatives must be highly motivated and have good organizational skills.
Duties and Responsibilities:
Responding to sales leads: As sales leads are received by telephone, e-mail, fax, letter, or from trade shows, the Technical Sales Representative is responsible for gathering and recording relevant prospect information, determining the prospect’s requirements, demonstrating software and explaining benefits to the prospect and closing sales.
Prospecting: Technical Sales Representatives are required to make cold calls to prospective customers sourced from MicroSurvey database, survey, engineering, and construction databases and from internet sources, as required to create additional sales leads, from time to time.
Demonstrating software programs: Technical Sales Representatives are required to demonstrate the functions provided by our software products, so that prospective customers can become familiar with the programs and understand how they will benefit from purchasing and using MicroSurvey software programs. Demonstrations can be done at trade shows or over the phone, so both these skills are necessary.
Closing Sales: Technical Sales Representatives must be able to understand and apply the sales techniques required to close sales of MicroSurvey software products.
Follow-up: Once a sale is completed, the Technical Sales Representative must follow-up with customers on a regular basis and ensure that customers are satisfied with their purchases. Lost sales must also be followed up and information on the reasons for lost sales must be
entered in the appropriate database.
Trade Shows: Technical Sales Representatives are required to attend industry conventions or trade shows, on a regular basis. They must be proficient in demonstrating MicroSurvey programs effectively and promoting and creating interest in MicroSurvey’s products.
Conducting product seminars is also required, from time to time.
Reports: Technical Sales Representatives are required to provide weekly Sales Forecasts / Prospect Reports. They are also required to record useful prospect/customer information in MicroSurvey’s customer database.
Sales Meetings: Participation in weekly Sales Meetings, to exchange information with other sales representatives, provide new ideas for sales promotions, discuss successful sales strategies and ideas and improve knowledge of the company, customers and products is
required. Technical Sales Representatives are expected to contribute to these discussions, as well as attending the meetings.
Communication: Technical Sales Representatives must be proficient in several forms of communication and utilize these to promote software products, assist customers and interact with other company members. In addition to strong listening and verbal skills, the Technical Sales Representative must be able to communicate effectively through e-mail and business letters and faxes.
Learning and Upgrading: Technical Sales is a rapidly changing, evolving field. Representatives are required to constantly ensure that their selling, communication and
technical skills are kept current and improved.
Training: Technical Sales Representatives are expected to assist in the process of training new MicroSurvey Technical Sales Representatives.
Other Duties as Required: MicroSurvey fosters a team environment. From time to time, it will be necessary to assist other MicroSurvey employees meet deadlines or ensure that a customer receives technical information. Technical Sales Representatives are required to assist each other while attending trade shows or if someone is away for any reason.
Technical Sales Representatives must be willing to assist with other responsibilities, not outlined in this document, when the need arises.
MicroSurvey is always on the lookout for qualified people. If you are interested in joining our firm, please email your resume to firstname.lastname@example.org
Reference : MS3
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