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Gold Contract

Service & Support at its Best
 
 
The Gold Contract is a fully comprehensive contract that allows easy budgeting and guaranties optimal shape of your system.
It includes costs of repairs a yearly certification to applicable national standards. Together with the Stand-by System Option, it guaranties minimal system down time.

 

The Gold Contract includes:

Annual Scheduled Maintenance

  • Controller cleaning and signal checks
  • Optics cleaning and alignment
  • Motor balance adjustments
  • Laser Intensity check and adjustment (in-house)
  • Laser mechanical alignment check
  • Firmware upgrades

Performance Analysis

  • Computer diagnostics
  • Servo performance
  • Interferometer output and accuracy (in-house)
  • ADM accuracy and dynamics
  • Angle measuring system

Calibration

  • Full compensation
  • Recertification to applicable national standards or Accuracy measurements confirmed with Leica Geosystems Accuracy Statement Full status report including measured data
  • Certificates

Gold Contract Benefits

  • Full labour & parts replacement included)
  • Advanced maintenance scheduling with priority
  • Application and technical telephone support
  • Option to include a stand-by instrument
  • As Warranty Extension , it is low priced for new systems

Maintenance and recertification for Laser Trackers can be conducted either at a Leica Geosystems Laser Tracker Service Centre or on site, depending on the environmental conditions regarding temperature and mechanical stability of the floor.

The price of the Gold Contract depends on the system’s age and number of contracts years ordered.

Stand-by System Option

A Stand-by System covers all eventualities and guaranties maximum uptime. A Leica Geosystems Laser Tracker is available whilst your instrument is being repaired or under maintenance. The system consists of the Sensor, LT Controller and cables and is available within 48 hours of fault diagnoses or when requested prior to scheduled maintenance or re-certification, excluding time for shipment and at customs. Coverage: Per Gold Contract, one Stand-by System is available. Stand-by System Options are only available in combination with Gold Contracts.

On site Services

On-site service work is charged at a flat rate. This includes travelling hours as well as travelling expenses and is only applicable for EU-countries.

 

 

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